COVID Patient Protocols

COCID Patient Protocols

Come alone

Please attend alone and at your designated appointment time. If you require a chaperone please advise reception so they can make necessary arrangements.

Personal belongings

Please only bring with you the bare essentials, no shopping bags or any other unnecessary items. During operative dental treatments patients will be required to store any personal items outside of the clinical rooms in containers provided.

Patient PPE

All patients are required to attend with face coverings. If you are unable to provide your own, please advise our team on bookings and one will be provided for you.

Call and wait for your greeter.

When you arrive, park or wait somewhere safely and call us, one of our team will let you know when to enter the practice and will be ready at the front door to greet you personally.

Temperature check

Our team will take your temperature on arrival with a contactless thermometer to ensure it is safe for you to enter.

Hand sanitiser

Contactless hand sanitizers are available throughout our practice and patients are required to use these on entering and existing the building.

Social distancing in the practicing.

Please follow current social distancing guidelines whilst in our practice and on entry and exit, some of our patients may be vulnerable and we appreciate your effort to help keep everyone safe.

Clinical treatment

Our dentists will carry out your treatments with enhanced PPE and protocols to keep everyone as safe as possible.  Our masks and outfits may have changed, but we are still the same friendly faces as always.

Patient toilet use

Please plan your visit and use home or other facilities prior to visits.  Patients are required to request access to use facilities as following use, our team must complete an additional cleaning procedure.

End of treatment & leaving the practice

One of our team will escort you out of the building or let you know when it is safe to do so. This will help reduce patient interactions whilst at the practice.